Returns

Returns Policy

All regularly stocked items, with the exception of consumable products, can be returned within 30 days from the date of the order placed, so long as they are unused and in the original packaging. A return authorization number (RMA#) must be acquired to process a return. Any item(s) returned WITHOUT (RMA#) will not be received at the Sparrow fulfillment center.A return will be credited within 60 days after item(s) received to the original payment method upon receipt, inspection and approval of the product(s). Shipping charges paid at the time of checkout will not be credited along with the return. A restocking fee of 45% will be deducted from the amount due to cover the cost of processing the item(s) back into stock. Cancelations are incurred a restocking fee, 35% of total amount. Customers are responsible for the cost of return shipping. Returns are not available for custom/special order product(s)